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Conflict and mediation workshop for international teams

Break the deadlock in your intercultural conflict situations -  with our support.

 

In this workshop, the current situation in the international team is analysed as well as the background issues involved.  Team members have an opportunity to reflect on how they behave and communicate when conflicts arise and how they can optimise team performance by increasing appreciation across the team . How to apply the strengths of the indiviual to the common good of the team goal.

The cultural differences of the team colleagues are regarded as an opportunity that enriches the team through diversity. Constructive feedback is recognised as an important method to widen your perspective and in doing so to strengthen the team.

 

Furthermore, strategies for handling conflict in future are developed, based on past experiences, through communicating with each other respectfully to optimise the team performance potential. The different expectations from the team are compared with the demands on the team, from which measures for improving the teamwork can be drawn.

This leads to improved teamwork and current challenges and issues from your daily business are resolved mediatively


Contents:

  • Gaining an understanding of cultural values and differences.
  • Increasing sense of belonging and trust.
  • Raising sense of responsibility.
  • Improving team communication skills.
  • Solving current conflicts.
  • Strategies for preventing and managing future conflicts.
  • Creating mutual respect in a cross-cultural team.
  • Supporting a culture of feedback and learning.
  • Future conflict prevention and resolution strategies
  • Presentation of the different perspectives from the point of view of the parties involved.
  • Exploring the different interests, goals, values and needs.
  • Working out common solution strategies together.
  • Reaching agreement on a common specific WIN-WIN solution.

 

 

Format & Duration:

This workshop is only available as an in-house event for companies

Select from 5 different training languages: German, English, Italian, French and Spanish.

 

The duration of the face-to-face workshop is designed to meet your needs, your participants' learning objectives and the size of the group.

 

To optimise the effectiveness of the learning process we offer optional Blended Learning elements from our assist Virtual Campus

 

Please contact us for further information. 

 



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